Terms & Conditions of Use

Last Updated: August 10, 2026

Welcome to BARVIONEX™.

These Terms & Conditions (“Terms”) explain the rules that apply when you visit our website, browse our products, place an order, create an account, or use any other features, content, tools, or services offered through our online store.

Throughout these Terms, “we,” “us,” and “our” refer to Vera Bradley, Inc., operating the BARVIONEX™ brand.

By accessing or using our website, you agree to follow these Terms together with our Privacy Policy and other policies made available through the store.

If you do not agree with these Terms, please discontinue use of our website and Services.

1. Eligibility & Website Access

You may use our Services only if you have the legal capacity to enter into a binding agreement under the laws applicable to you.

If you permit a minor under your supervision to access our website through your device or account, you are responsible for that use to the extent permitted by applicable law.

Certain functions, including placing an order or creating an account, may require you to provide information such as:

  • Your name

  • Email address

  • Shipping information

  • Billing details

  • Payment information

  • Other information necessary to complete your purchase

You agree that information submitted to us will be accurate, complete, and reasonably current.

2. Customer Accounts

If you create a BARVIONEX™ customer account, you are responsible for maintaining the confidentiality of your login credentials.

You are also responsible for activity performed through your account unless applicable law provides otherwise.

You may not misuse, sell, transfer, or knowingly provide unauthorized access to your account.

If you believe your account has been accessed without permission, please contact us promptly.

3. Product Information

We make reasonable efforts to present our homewear, loungewear, sleepwear, and related merchandise as accurately as possible.

However, actual products may vary slightly from what appears on your screen because of factors such as:

  • Monitor or mobile display settings

  • Lighting conditions

  • Fabric texture

  • Manufacturing variations

  • Differences in color reproduction

Product measurements, descriptions, colors, materials, availability, and specifications are provided for general shopping guidance.

We may update product information, modify collections, change available options, or discontinue merchandise when necessary.

4. Product Availability

All products are subject to availability.

Adding an item to your cart does not guarantee that inventory will remain available until checkout has been successfully completed.

BARVIONEX™ may:

  • Limit purchase quantities

  • Remove unavailable merchandise

  • Modify product selections

  • Discontinue products

  • Restrict sales where reasonably necessary

If an ordered product becomes unavailable after purchase, we will take appropriate steps regarding the affected order.

5. Placing an Order

Submitting an order represents your request to purchase the selected merchandise.

An order is not necessarily considered finally accepted simply because it has been submitted.

We may review orders before acceptance for reasons including:

  • Product availability

  • Payment authorization

  • Pricing accuracy

  • Fraud prevention

  • Shipping restrictions

  • Suspected unauthorized resale

  • Other legitimate operational concerns

If an order cannot be accepted or fulfilled, any eligible payment already collected will be handled appropriately.

6. Order Accuracy

Please review your order carefully before completing checkout.

You are responsible for checking information such as:

  • Product selection

  • Quantity

  • Size or other available options

  • Shipping address

  • Billing information

  • Contact details

Because fulfillment may begin shortly after an order is received, requests for changes or cancellations cannot always be accommodated.

Please contact us as soon as possible if you discover an error.

7. Personal Use & Resale

Unless we have provided written authorization otherwise, products purchased through BARVIONEX™ are intended primarily for personal or household use.

You may not use our store to engage in unauthorized commercial resale, fraudulent purchasing activity, or other practices that interfere with normal retail operations.

We reserve the right to limit or decline orders reasonably believed to involve unauthorized resale or abuse of our Services.

8. Prices, Promotions & Charges

Product prices are displayed through our website and may be changed from time to time.

The amount applicable to your purchase will generally be the price presented during checkout when the order is submitted.

Unless expressly stated otherwise, displayed product prices may exclude:

  • Shipping charges

  • Applicable taxes

  • Customs duties

  • Import fees

  • Other charges imposed by third parties or government authorities

Promotional offers, discount codes, and sale prices may be subject to separate conditions, availability periods, or eligibility requirements.

9. Payment

You agree to provide valid and accurate billing and payment information when completing a purchase.

Payments may be processed through authorized third-party payment providers.

BARVIONEX™ does not intentionally store complete payment-card details that are securely handled by external payment processors.

Payment availability and authorization may depend on your bank, card issuer, payment provider, location, and checkout configuration.

We may decline or cancel an order if payment cannot be successfully authorized.

10. Shipping & Delivery

Shipping estimates are provided for convenience and should not be interpreted as guaranteed arrival dates unless expressly stated otherwise.

Delivery may be affected by circumstances outside our reasonable control, including:

  • Carrier disruptions

  • Severe weather

  • Customs inspections

  • Transportation interruptions

  • Public holidays

  • Incorrect delivery information

  • High-volume shipping periods

Customers are responsible for providing a complete and accurate delivery address.

Risk of loss or responsibility for shipped merchandise will transfer only as permitted under applicable law.

Please refer to our separate Shipping & Delivery Policy for additional information.

11. Returns & Refunds

Eligible returns and refunds are handled according to our published Returns, Exchanges & Refunds Policy.

Return eligibility may depend on factors including:

  • Condition of the merchandise

  • Time elapsed since delivery

  • Proof of purchase

  • Product category

  • Applicable consumer protection laws

Certain products may be excluded from voluntary returns where permitted by law.

Nothing in these Terms is intended to remove consumer rights that cannot legally be waived.

12. Website Content & Intellectual Property

Unless otherwise indicated, the content presented through BARVIONEX™ — including branding, logos, graphics, photographs, product imagery, written copy, layouts, designs, and other creative materials — belongs to us or is used with appropriate authorization.

Such material may be protected by:

  • Copyright

  • Trademark

  • Design rights

  • Other intellectual property laws

You may access website content for ordinary personal shopping and other lawful, non-commercial purposes.

Without appropriate permission, you may not reproduce, republish, sell, distribute, modify, scrape, exploit, or commercially use protected website content.

13. BARVIONEX™ Brand Assets

The BARVIONEX™ name, wordmark, visual identity, and associated branding may not be used in a manner that suggests sponsorship, authorization, affiliation, or endorsement where none exists.

Unauthorized commercial use of our brand identity is prohibited to the extent protected by applicable law.

14. Third-Party Services

Our website may interact with or provide access to services operated by third parties.

These may include:

  • Payment processors

  • Delivery providers

  • Social media platforms

  • Analytics services

  • Advertising platforms

  • External websites

  • Ecommerce technology providers

Third-party services operate according to their own terms and privacy practices.

We do not control independently operated third-party websites and are not responsible for their separate content, policies, availability, or security practices.

15. Links to Other Websites

Links appearing on our website may direct you to resources that are not operated by BARVIONEX™.

Providing a link does not automatically mean that we endorse every statement, service, or practice of the third-party website.

You should review the terms and privacy policies of third-party services before interacting with them or submitting personal information.

16. Reviews, Suggestions & Other Submissions

You may occasionally submit reviews, comments, suggestions, ideas, photographs, or other content to us.

By submitting content, you confirm that:

  • You have the necessary rights to provide it

  • It does not unlawfully infringe another person's rights

  • It is not intentionally deceptive or malicious

  • It does not contain unlawful material

Where legally permitted and subject to applicable privacy rights, you grant us permission to use submitted content for legitimate business and promotional purposes.

17. Accuracy of Website Information

Although we work to keep information accurate, occasional mistakes may occur.

These can include errors involving:

  • Pricing

  • Discounts

  • Product descriptions

  • Availability

  • Shipping information

  • Promotional offers

  • Typographical content

If an obvious error is identified, we may correct the information and take reasonable steps concerning any affected order, subject to applicable consumer law.

18. Acceptable Use

You agree not to misuse the BARVIONEX™ website or Services.

Prohibited activity includes using our Services to:

  • Violate applicable laws or regulations

  • Infringe intellectual property rights

  • Distribute malware or harmful code

  • Attempt unauthorized access to systems or accounts

  • Interfere with website functionality

  • Conduct fraudulent transactions

  • Phish or impersonate another person

  • Collect personal information unlawfully

  • Send unauthorized spam

  • Circumvent security features

  • Use automated systems in a manner that materially disrupts the Services

Serious or repeated misuse may result in restricted or terminated access.

19. Suspension or Termination

We may suspend, limit, or terminate access to certain Services where reasonably necessary, including in response to:

  • Fraud

  • Security concerns

  • Abuse

  • Illegal activity

  • Material violations of these Terms

Termination does not automatically eliminate obligations or rights that arose before termination.

20. Availability of the Services

We aim to keep our online store available and functioning reliably.

However, uninterrupted access cannot always be guaranteed.

Our website may occasionally be unavailable because of:

  • Maintenance

  • Technical problems

  • Security updates

  • Hosting interruptions

  • Network failures

  • Circumstances outside our reasonable control

We may modify, suspend, or discontinue portions of the Services when reasonably necessary.

21. Disclaimer of Warranties

To the extent permitted by applicable law, our website and Services are provided on an “as available” basis.

We do not guarantee that every website function will always operate without interruption, delay, or technical error.

Any warranty exclusions contained in these Terms apply only to the extent permitted by law.

Nothing in this section limits warranties, guarantees, or consumer protections that cannot lawfully be excluded.

22. Limitation of Liability

To the maximum extent permitted under applicable law, BARVIONEX™, Vera Bradley, Inc., and relevant affiliates or service providers will not be responsible for indirect, incidental, special, or consequential losses arising solely from circumstances for which liability may legally be limited.

These Terms do not exclude or restrict liability where doing so would be prohibited by applicable law.

Mandatory consumer protections remain unaffected.

23. Indemnification

Where permitted by applicable law, you agree to be responsible for losses or claims arising directly from your unlawful misuse of the Services, material violation of these Terms, or infringement of third-party rights.

Nothing in this provision creates an obligation beyond what is legally enforceable in your jurisdiction.

24. Consumer Rights

These Terms are intended to operate alongside applicable consumer protection laws.

If any provision conflicts with a mandatory legal right available to you, the mandatory legal requirement will apply to the extent of that conflict.

Your statutory consumer rights are not intended to be waived by these Terms.

25. Governing Rules

These Terms will be interpreted under applicable law, taking into account any mandatory consumer protections or jurisdictional rights that apply based on your location.

Nothing in these Terms requires a consumer to waive a jurisdiction or legal protection that cannot lawfully be waived.

26. Severability

If any provision of these Terms is found to be invalid or unenforceable, that provision will be interpreted or limited to the extent necessary while the remaining provisions continue in effect whenever legally possible.

27. Changes to These Terms

We may update these Terms periodically to reflect changes in:

  • Store operations

  • Products or Services

  • Technology

  • Business practices

  • Legal requirements

The revised version will be published on this page together with an updated revision date.

Your continued use of the Services after updated Terms become effective constitutes acceptance where permitted by applicable law.

Questions About These Terms?

If you have questions concerning these Terms & Conditions or your use of BARVIONEX™, please contact:

Brand: BARVIONEX™
Company: Vera Bradley, Inc.
Email: service@barvixc.com

Please include relevant order or account details when your inquiry concerns an existing purchase.

BARVIONEX™ — Clear Terms. Thoughtful Service. Everyday Comfort.